FAQ

1) What is 604-TRASH-IT

We are a locally owned junk removal company based out of Vancouver, BC, servicing the Lower Mainland for the past 9 years. For a fee we will haul away any items you no longer have any use for. We are Efficient, Professional, fast and on-time.

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2) What materials do you take?

604-TRASH-IT will dispose of almost anything providing that it is non-hazardous. This includes construction and renovation debris, household junk, yard waste, appliances, drywall, concrete, asphalt, etc.

3) What don’t you take?

Paint, commercial paint Chemicals, solvents, oils Asbestos Oil drums/cans

4) How do you charge?

We charge based on the volume your debris takes up in our truck. View our Rates for more info.

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5) Can you quote me a price before you arrive?

We charge by the volume, so we can’t give you a firm quote until we see what needs to go. We will be happy to explain our rates over the phone as well as provide a free estimate. We have created a handy tool on our website to give you an idea of how our rates work. See our Rates page for more info.

6) Are you licensed and insured?

Yes, we are fully licensed and insured with Workers Comp, General Liability and Auto Insurance.

7) How can I pay?

We accept cash, check, Visa or MasterCard. Please note however, that our drivers do not carry change.

8) Why not just rent a Bin?

The downside to renting bins is that you are forced to do all the work yourself. 604-TRASH-IT will provide all the labour, making sure everything is tidy once the job is complete.

9) What equipment does you truck come with?

Our laborers bring shovels, brooms, rakes, garbage bins, various other tools and a dolly. If required, we can also bring power tools, larger bins with wheels, wheelbarrows, or other demolition specific tools.

10) Do you do moving?

No, we are not a licensed moving company.

11) What do you do with the junk?

While most items are disposed of at the dump, we will recycle or donate articles whenever possible.

12) What are your hours?

Typically, our hours are between 8:00 am to 5:00 pm. However, if you you need us to start earlier or finish later, we will be happy to accommodate you.

13) Can you do the job for me if I’m not on site?

Yes, we will contact you upon our arrival and give you a quote before we proceed.

14) How are appointments scheduled?

Within a ½ window, we will book a time that suits your schedule.

15) How big is your truck?

We operate a 1.5 ton truck with a 15 cubic yard bin built on the back. The bin is 10 feet long, 8 feet wide and 5 feet tall. Click here for a picture.